Salesforce, proving to be one of the fastest moving in tech just announced Work.com – new technology solutions and resources to help business and community leaders around the world reopen safely, re-skill employees and respond efficiently on the heels of the COVID-19 pandemic. Work.com includes new solutions to accelerate private and public sector response to […]
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Conquering COVID-19 will take an effort of global proportions. It is every citizen of the world’s responsibility to be smart, follow best practice and prioritize our personal wellbeing. A powerful tool in flattening the curve is contact tracing, highlighting how important data is exterminating the coronavirus pandemic threat. Bringing 25 years of data collection expertise […]
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The following is not legal advice. Please consult a lawyer if legal advice is needed. There are states ending their lockdown and contemplating a return to normal – or at least, going in that direction. The question many business owners and managers are asking is, how do we safely get back to business? Businesses need […]
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A huge challenge for industries like real estate is how to show houses when people don’t want to be in contact with one another. Ditto for auto test drives and live showrooms. Tech Startup CloudPano.com – creator of 360 virtual tour software – Responds to COVID-19 and adds a live video call feature called CloudPlano […]
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It is incredible how things turn out – it is so difficult to predict the future. We always considered video as important as voice when it comes to communications but the world wasn’t really ready for video until the pandemic hit. 8×8 played in video for a while with a video phone over a decade […]
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When coronavirus first reared its ugly head, I think it’s fair to say the masses assumed rapid resolution. Cloud communications can at least ensure operations remain afloat with work from home becoming the new normal. The contact center has officially found a home in cloud, enabling municipalities to keep citizens informed. As cities across the […]
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70% think remote employees create more risk for a company than in-office staff. This is because when employees were forced to move from the office to the home in such a short amount of time, the shift left critical gaps in many business’ Salesforce security operations. Salesforce is cloud-based, so with this borderless work environment comes […]
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While there’s no shortage of news updates from local, state, and federal governments about COVID-19 conditions – the accuracy of some reports notwithstanding – customers also have a need for information from the businesses they frequent. Likewise, businesses need to provide information to their customers in a way that’s convenient and accessible. Customer engagement platform […]
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