By: Jitin Agarwal, VP of Enterprise Products, EPAM For many industries, the COVID-19 pandemic has been less about dramatic new changes and more about the acceleration of trends that were already underway before we were locked down. The pandemic has reduced the gap between business cycles, which often have periods of “up” (rapid innovation) and […]
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While millions of people continue to work from home, millions more are out in their workplaces. In many cases, those workplaces and jobs include close interactions that aren’t conducive to distancing. Healthcare workers, retail, nursing homes and assisted living facilities, transportation centers, corporate campuses and buildings, and many more places make distancing difficult at times. […]
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In response to the need for touchless exhibition experiences and with respect for social distancing, Captello has launched a variety of new interactive game experiences enabling exhibitors to address the health and safety concerns of virtual and live booth visitors while increasing engagement with products, brands and solutions. Browser-based games deploy on any private or […]
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It’s been a crazy four months since COVID-19 took over the world and millions of people were suddenly forced into unfamiliar teleworking scenarios. For those who had already been working at home at least partially, the transition was probably not as challenging – hopefully, they had already worked out any tech or process kinks. By […]
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Restaurants are having a lot of challenges, from getting customers into stores to ensuring safety for workers. Automation has disrupted many parts of the economy but restaurants have lagged. Sure, you can order online and fast-food operators like McDonald’s have screens where customers can place an order. But making the food itself has been a […]
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As the world continues to adjust to the changes driven by the COVID-19 pandemic, millions of businesses are turning to tech for answers. With new health and safety guidelines driving re-opening, cleaning procedures, distancing, temperature screening, contactless interactions, and many other new policies are changing the way we interact with different brands. For the restaurant […]
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The coronavirus pandemic introduced myriad challenges for healthcare providers. From call centers and specialty care, to the ER and pediatrics, operations are experiencing a transition. In order to support the shift, caregivers are turning to the cloud. PM Pediatrics announced the selection of RingCentral’s cloud communications solution to address the new demands COVID-19. The specialized pediatric […]
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With the ongoing COVID-19 pandemic – and new wave of cases in many states – businesses, schools, and other organizations continue to struggle to create safe environments for their workers, students, customers, and guests. At one point, there seemed to be hope that many businesses would be able to operate somewhat normally, but it now […]
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Social distancing and contact tracing are both crucially important when companies start to reopen safely. This past week Las vegas closed down its bars after recently reopening many of its businesses. It’s possible if social distancing was better adhered to, they would have not needed to close down. Enter Polte – they have a new […]
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With the recent spikes in COVID-19 cases across the country, business should be more vigilant than ever about making sure their workplaces are safe and don’t pose a risk. That means making sure offices and other workspaces and common areas are properly cleaned and disinfected, but it also means taking steps to make sure employees […]
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Over the past few months, it’s become evident that businesses are going to be dealing with new protocols to maintain safe workplaces as they resume operations. There are new cleaning procedures that will need to be implemented, along with employee screening, headcount monitoring, and distancing measures that will all have to be implemented. There are […]
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If the past few months have taught us anything, it’s that businesses need technology to be flexible and be able to adjust and adapt to any circumstances. The good news is the technology has been around for years to enable remote workforces, from knowledge workers to contact center agents. As we’ve seen businesses adapt to […]
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With all the contact tracing and employee screening apps getting so much attention as businesses re-open, what about workplaces? Shouldn’t they, too, be tested? If your workers are all symptom-free, that doesn’t mean your office can’t become contaminated, and we know how quickly this virus can spread. If a doorknob, countertop, or other surface is […]
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As we watch confirmed COVID-19 cases surge across the country, even as businesses have started re-opening, the case for technology to support safe workplaces becomes stronger by the day. Employers can hardly afford to lose large portions of their workers to illness, and employees need to feel safe as they return to their jobs. HT […]
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Mobile on-demand app vendor Zappix has launched a mobile-based visual solution to help GRM Document Management adapt their workforce management to COVID-19. The new Zappix “Back To Work” Solution delivers proactive daily symptom assessments pushed to employees via dynamic SMS or email links to keep employees, visitors, and customers in multiple GRM locations across the […]
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By, Rashmi Vittal, CMO, Conversica The COVID-19 pandemic has clearly placed an inordinate amount of challenges for businesses across nearly every sector around the world. The International Labour Organization (ILO), which is the United Nations’ labor body, recently forecast that the equivalent of 195 million jobs could be lost worldwide as a result of the […]
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As businesses continue to try to re-open their doors and resume operations, many states are seeing an increase on confirmed COVID-19 cases. This makes it even more imperative that companies invest in workplace safety measures. That means appropriate disinfecting procedures, distancing policies, education, screening, and other means of ensuring safe work environments for employees whose […]
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The contact center is proving quite resilient, as it seamlessly shifted gears from the physical to the virtual. Innovation is allowing a way through COVID-19 and WFH mandates. And, it will be innovation that guides society back to normalcy. Still, there is a need for pandemic technology to help companies and the economy re-open their offices […]
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Consulting company Ovatio Technologies has a new office safety app that aids in social distancing. Using a Microsoft 365 identity, it allows users and admins to reserve socially distanced equipment and offices. It further provides training and procedure reminders pertaining to Covid-19. In addition, it automates logs of sanitation notifications at each booking ensuring the […]
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A COVID-19 dashboard that has been helping people better understand data related to the disease since March has added new features to help everyone make better decisions as businesses reopen and employees return to work. The COVID-19 Live Report with TIBCO Spotfire is a joint project of two leaders in technology innovation, Arria NLG and […]
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